Support
Contact
The fastest way to reach The Film Network is by email. We read every message and respond as quickly as we can.
Support Email
support@thefilm.networkWhat to write about
To help us route your message, include a short subject line that matches the topic below that best fits your question.
Account issues
Trouble signing in, account access, email or login questions, or anything affecting your ability to use the Service.
Profile or organization questions
Help with your creator profile, your organization page, or the people connected to either.
Production credit corrections
A credit that is wrong, missing, or attributed to the wrong person — including credits added for you by someone else.
Invite or claim link issues
An invite or claim link that did not arrive, expired, was sent to the wrong address, or failed to complete.
Rights and IP concerns
If you believe information or content on The Film Network infringes your copyright, trademark, privacy, publicity, or other rights, contact support@thefilm.network with the relevant page URL and a description of the issue.
General support
Anything else — feedback, questions about the Service, or help that does not fit the categories above.
For the terms governing your use of the Service, see the Terms of Service. For how your information is handled, see the Privacy Policy.